How long does shipping take?
Shipping usually takes 3-5 business days within the US. International shipping times may vary. Order processing time will vary depending on how busy things are and the finish option chosen. Current turnaround times can be viewed on the website and in your order details.
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Do you offer expedited shipping?
No, due to the size of most of the packages shipped, it is not a financially feasible option to offer. Orders ship via ground service through UPS.
why don't you take phone calls?
Phone calls are a poor method of communicating for both my business and ultimately my customers. Email is the preferred method of communication for multiple reasons: First and foremost, using email allows us to maintain a clear and accurate record of ...
What's the longest length you can make?
We can make covers to fit any length of heater. No individual panel is made longer than 47 inches. For a 90 inch long cover for instance, we will make 2 45 inch sections. All covers are custom built to order and sections are divided equally for each ...
How hard is assembly and installation?
Our assembly instructions are available to download here. Assembly and installation are very simple and can be done without any experience or special tools. A small single panel cover should take less than 10 minutes to install.
Will the covers decrease the efficiency of the heaters?
The material the cover is made from does not impact the efficiency of your heat. Being an insulator, a wood based cover will allow more energy to be passed to air molecules rather than the enclosure which has little effect on efficiency, but does ...